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JOB OFFER - TECHNICAL SERVICE COORDINATOR

Groupe Alltech is looking to find the person who can make a difference in its business as a technical service coordinator. Alltech Group specializes in the distribution of work tools for the heavy, road and industrial equipment sector. We are an exclusive supplier of several lines of maintenance and safety products that increase equipment productivity and employee safety. The company is located in Vaudreuil-Dorion and it is a full-time, daytime position.

 

WHY CHOOSE US?

  • In order to be part of a well-established company and within a competent team!
  • To have competitive working conditions and structured salary progression. Your skills will be recognized!
  • Because we are a growing SME and you could actively participate in its success through your expertise

 

YOUR CHALLENGES

  • Support the technical department and our network of distributors in their daily operations to facilitate their work.
  • Ensure a monitoring role on the compliance of installation standards and service calls made by the team of technicians and the network of distributors.
  • Be the reference in technical support when our customers or distributors have questions.
  • Support the engineering department team in the application of standards and new work procedures, in order to optimize the efficiency of our service
  • Share knowledge with colleagues, distributors, and train customers on the use of products (what they are for, how they are made).
  • Creation of user/installation guides,
  • Improved technical documentation to be clear and compliant
  • Close and open purchase orders and BOM maintenance to track projects and their compliance

 

IS THIS YOUR PROFILE?

  • Your professional background or do you have relevant technical training in mechanics, electricity, hydraulics and can you read an electrical or hydraulic diagram?
  • You are comfortable writing, reading and discussing in French and English (an asset)
  • Are you someone who is recognized for his team spirit, his ability to take charge of his projects and to have customer service at heart?
  • You spent a few years in the field and you want to play a different role?
  • Are you known for being a good technical concept popularizer and for quickly understanding a plan, a user guide?
  • Do you have an ingenious mind and a manual side?
  • Do you know Word, Visio, Excel well and do you like to create manuals (layout, writing) that are easy to consult and complete?
  • Do you have rigor and attention to detail?

 

We want to meet you! Write to us.

 

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